By title, I’m a UX designer with a service design mindset.
In practice, I listen deeply, map what’s invisible, and design experiences that serve users and the processes behind them.
I’m looking for challenges that involve multi-user journeys across digital and physical touchpoints, where design can create meaningful impact.
What I Can Bring to Your Team
Beyond titles, here’s how I work, what I value, and the kind of energy I bring to your team.
Holistic problem discovery
I uncover root causes across user journeys and internal workflows using research, systems thinking, and service design tools.
Experience design
I design thoughtful experiences that connect users/customers and backstage processes across physical and digital touchpoints.
Facilitation and alignment
I align people and perspectives through co-creation, shared understanding, and transparent decision-making.
Adaptability across contexts
I’ve designed in nonprofit, startup, enterprise, and agency settings, adapting to diverse teams, constraints, and goals.
Selected Projects
No single project shows everything. But together, they reflect my end-to-end design experience and my passion for designing across users and touchpoints.
❋ I invite you to look across them to see how I work and where I’m ready to grow next. ❋
❋ I hope they offer a glimpse into not just what I do, but how I think, and how I can contribute, whatever the title may be. ❋